PRIVACY POLICY

At BLANKWARD, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, store, and safeguard your data.

This Privacy Policy explains how your information is handled when you visit or make a purchase from www.blankward.com. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with BLANKWARD, we may collect the following types of information:

Personal Information

This may include:

Full name
Email address
Mobile number
Billing and shipping addresses
Payment information (processed securely through authorised payment partners)
Order history
Customer support communications

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Website usage data
Pages visited
Referring website
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Communicate order updates.
Improve our products and website experience.
Personalise your shopping experience.
Detect and prevent fraudulent activity.
Comply with legal obligations.
Send promotional emails or marketing communications where you have provided consent.

3. Payment Information

BLANKWARD does not store your debit card, credit card, UPI, or banking credentials.

All payments are securely processed through trusted third-party payment gateways using industry-standard security measures.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences.
Keep products in your shopping cart.
Analyse website traffic.
Improve website performance.
Deliver a more personalised experience.

Most browsers allow you to manage or disable cookies through browser settings. Please note that certain website features may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only where necessary with trusted service providers, including:

Payment gateway providers
Shipping and logistics partners
Technology service providers
Analytics providers
Marketing platforms
Government authorities where required by applicable law

These partners receive only the information necessary to perform their services.

6. Data Security

We implement appropriate administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable security measures, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

7. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional communications, we may send updates regarding:

New product launches
Exclusive offers
Promotions
Brand news

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

8. Data Retention

We retain your personal information only for as long as necessary to:

Fulfil your orders.
Comply with legal obligations.
Resolve disputes.
Maintain business records.
Improve customer service.

Once the information is no longer required, it is securely deleted or anonymised where reasonably practicable.

9. Your Rights

Subject to applicable law, you may request to:

Access your personal information.
Correct inaccurate information.
Update your account details.
Delete your personal information where legally permissible.
Withdraw consent for marketing communications.

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites.

BLANKWARD is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.